Our process
We work alongside your team to ship clear, production-ready documentation every sprint.
Project kickoff and planning
We start with a kickoff to align on scope, backlog, and release goals. A clear communication plan is set early. We also define tools and how documentation will be delivered each sprint.
Backlog review and task definition
We review the product backlog and audit existing documentation. Gaps and new requirements are identified. Tasks are defined, approved, and aligned with tools, source control, and delivery methods.
User analysis and doc structure
We analyze user personas and product usage before writing. A clear structure and table of contents is created. Content is organized into concept, task, and reference types.
Templates and writing standards
We create templates aligned with your brand and focused on clarity. Writers follow docs-as-code and structured approaches. A style guide ensures consistency in tone, format, and terminology.
Collaboration and sprint execution
We work as part of your scrum team and join planning sessions. Documentation is created alongside development. Reviews are continuous and tasks are only complete when documentation is ready.
Review, approval, and publication
We review content, visuals, and links for accuracy and consistency. Documentation is presented during sprint reviews. Once approved, it is published and made available to users.